This thread is a translation by @Exe for the thread Preguntas Frecuentes sobre HG Gunz 2014 Hello everybody, We noticed that our Facebook page has been receiving a good amount of repetitive questions. As as result, we are posting these Frequently Asked Questions (FAQ) to ease the most of our community doubts. 1. When will HeroGamers GunZ 2014 be re-opened ? Our server will probably be re-opened in April or May. This is not an ETA though. We will let you know when we have a release date. 2. What kind of benefits will the old players of HeroGamers GunZ have? If you played the old HeroGamers GunZ you'll be able to acquire the following benefits: Double experience buff, so you can level up quickly until you reach the level of your old characters. That is, if your old account had a character at level 80, on your new account, with the double exp buff, you'll be able to reach level 80 again quickly with the buff. Free donator coins: If you have donated in the old server, in HG GunZ 2014 you'll receive free Donator Coin. We haven't decided what will the amount of coins given nor its limit though. Possibility to recover characters of the old server: You'll be able to recover all the characters you had back in the old server, although this will cost Donator Coins which its amount haven't been decided. You can use the Free Donator Coins to recover your characters. 3. What must I do to link my old HeroGamers GunZ account to the new one? To link your old account to your new one you must fit at least one of the following requirements: Must remember the User ID and Password of your old account. Must have access to the e-mail that was registered to your account. Remember, you need to fit only one of the requirements listed above, not both of them. You'll be able to link your old account to your new one when the HeroGamers GunZ 2014 register gets available. There will be an option to insert the User ID and Password or as said above, if you don't fit this requirement, you'll be able to insert your e-mail whereas register page will send an e-mail to your inbox to validate the linking of your old account to your new one. 4. What can I do if I don't remember my User ID and Password nor the e-mail registered to my old account ? If you don't fit at least one of the requirements above, there is nothing we can do. We are sorry but you should be more careful with your personal information. 5. How much Free Donator Coins will you give when I link my old account? The amount of Free Donator Coins given will depend of the amount you have donated on the old server. The donator coins you won through events, tournaments or prizes don't qualify for this benefit. Whilst it has not been decided what will be the percentage of the amount of donator coins that will be given according to the old accounts nor the estimated limit of it. 6. How much will it cost me to recover my characters? The cost will be different for each character. It will be calculated according to your level, bounty and recoverable items. Though there is no formula to calculate it yet. 7. What kind of things from our characters that will be able to recover ? You'll be able to recover your nickname, if it is available. Otherwise, you must choose a new nickname. You'll be able to recover all the configuration of the character, such as appearance, level, experience and bounty. Will only be recovered the items that will still exists in the new HeroGamers GunZ. If we decide remove X item, it will not be able to be recovered. It will not be possible to recover the clans nor the Duel Tournament ranking. 8. I would like to join HeroGamers Staff, what do I have to do? To be part of HeroGamers Staff, the first requirement is DON'T ASK FOR IT. If you even ask for it, you'll lose all the possibilities to join it. We will be analyzing all the forum users, watching your behavior, knowledge and personal aspects. In case we notice a certain member is fitting to join Staff, we'll make contact with this member and offer him a position. The whole HeroGamers Staff must be legal age and might financially be remunerated if we find it opportune. 9. Will the server be Lead or AntiLead? Both. You will be able to create rooms with Antilead or Lead. As for Clan Wars or Duel Tournaments, you'll be able to decide if you want to play an Antilead or a Lead match. 10. What kind of new stuff are you bringing to HeroGamers GunZ 2014? Most of it are secret, and you will only be able to know it when we launch HG. We can let you know that Lambda is developing from GunZ 1.5 sources, with exclusive improvements that no other GunZ have. On the other hand, Emisand is developing a whole new web for the community, with the latest web tools. 11. I have a question that has not been included in this FAQ, where do I ask it? If you have a question related to HeroGamers 2014, you can ask it here in this thread. If your question is considered relevant we'll answer it as soon as possible, as well as including it on the FAQ Regards, Emisand.